Refund & Return Policy
Effective Date: August 23, 2026
1. Service Call Fee
The $350 base service call fee covers dispatch, travel within 30 miles of Graham, WA, and the first hour of labor. This fee is non-refundable once a technician has been dispatched to your location.
If you need to cancel or reschedule, please contact us at least 24 hours in advance to avoid the service call charge.
2. Labor Charges
Labor is billed at $200/hr in 15-minute increments beyond the first hour. Labor charges are non-refundable once work has been performed. If you are dissatisfied with the quality of workmanship, please contact us within 7 days of service and we will make it right at no additional charge.
3. Parts & Materials
Parts and materials are billed separately. A written estimate will be provided and approved by you before any parts are ordered or installed.
- Unused, unopened parts may be returned within 30 days of purchase for a full refund, subject to the original supplier's return policy.
- Installed parts are non-refundable once fitted, except in cases of manufacturer defect.
- Special-order parts are non-refundable once ordered.
4. Travel Charges
Travel charges beyond the 30-mile service radius from Graham, WA ($4/mile one-way) are non-refundable once the technician has been dispatched.
5. Warranty on Workmanship
We stand behind our work. All labor performed by See-R-Vision RV Repair is warranted for 30 days from the date of service. If the same issue recurs within that period due to our workmanship, we will return and correct it at no additional labor cost.
6. Payment Disputes
We accept Visa and Mastercard. If you believe a charge is incorrect, please contact us directly before initiating a chargeback:
- Phone: (253) 320-8588
- Email: [email protected]
We are committed to resolving billing concerns promptly and fairly.
7. How to Request a Refund
To request a refund or raise a concern, contact us within 7 days of your service date:
- Call us at (253) 320-8588
- Email [email protected]
Please include your name, service date, and a description of your concern. We will respond within 2 business days.
